Collections Associate
Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.
We usually respond within three days
We are hiring a Collections Associate to contribute to the company’s finance function. We are looking for a talented and self-motivated person to join our Finance team. As a part of our international and professional team, you will contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises. You will also work closely with our Sales and Customer Success teams to deliver operational and analytical support. The working language in English, knowledge of other languages is a benefit.
Main responsibilities:
- Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises.
- Review account status, advise customer of status, and request additional information as needed on inbound/outbound calls.
- Communicate with collection agencies and prepare legal documents.
- Assist the finance team with relevant tasks.
- Sending reminders to customers about their overdue balances.
- Making attempts to reach customer by phone and email.
- Coordinating with the finance team to achieve results.
Requirements:
- Bachelor’s degree in business or related fields preferred.
- Some collections experience preferred.
- Proficiency in spoken and written English, other languages are a plus.
What are your opportunities?
- Join a successful international company with endless potential
- Get a chance to grow - both personally and professionally
- Become part of an inspiring and collaborative working environment
- This role will initially be remote based until an office is established in Barcelona
Our Company
Keystone is trusted by more than 110 million unique prospective students every year to help students and learners make one of the most important decisions of their lifetimes, namely, which higher education degree program or course to attend.
In turn, Keystone helps over 5 750 education institutions reach, recruit, and enroll students in more than 190 countries, across 460 student websites, including Masterstudies.com, Bachelorstudies.com, Educations.com, Studentum.se, and FindAMasters. Keystone also operates a range of other global student recruitment services, including Blueberry.nu, Keystone Sports and Keystone Recruit.
Headquartered in Oslo, Norway, Keystone is backed by Viking Venture and Verdane, two leading Nordic venture firms. With offices across the Nordics, Germany, and the UK, Keystone has an international staff of more than 500+ employees. We are a vibrant and talented group of global citizens with a true passion for education and technology, and our vision is to help everyone in the world find the right education.
Do you want to join our family?
Please send us your application by hitting the button "Join Us!". Do you have any questions, please check our FAQ site.

- Locations
- Barcelona
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Barcelona
Three of many benefits
-
A fun workplace
We believe in creating a good environment between co-workers by participating in enjoyable activities such as sports events, after works and travelling. -
Opportunities to grow
We believe in giving every employee opportunities to develop their skills and capabilities by providing them with both external and internal courses and training. -
Reward for effort
We believe in showing appreciation to our employees, good performance could result in a trip with your team or in an individual prize or bonus.
Workplace & Culture
Our workplace culture is characterised by people who are passionate about what they do, people who are high achievers who strive to perform in a professional manner.
At Keystone we expand each individual's capability to give everyone a chance of being the best that they can be.Together we are creating an environment that encourages creativity and new paths to success.
Our workforce consists of talented employees of 20 different nationalities and we are proud to say that we no longer feel ‘’international’’ - it has become an integral part of who we are!
About Keystone Education Group
Keystone is a leader in marketing expertise for education worldwide. We help education providers to effectively reach their target audience. Keystone operates digital platforms for education search worldwide. Our expertly-crafted platforms and insight into the market enables us to continuously develop our search engines. Our ability to adapt to changing trends are making us the world’s leading and most popular search engines for education.
Collections Associate
Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.
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